General conditions

General conditions of Search Knowledge B.V.

These conditions apply to all offers made by and contracts made with Search Knowledge B.V.
Article 1 Offers 
Unless unambiguously otherwise stated in writing, all our offers and/or price specifications are fully without commitment, and subject to availability. We reserve our right to unilaterally adjust our prices and other conditions until a contract is made (= written acceptance of your order).   

Article 2 Contracts
A contract with us will only be made at the time that we have confirmed your order in writing. We have the right to refuse an order without specifying reasons or to set additional conditions.  

Article 3 Prices and payment
Unless explicitly otherwise indicated, our prices are exclusive of VAT, other taxes and handling and shipping costs. The payment term for invoices is 14 days. In the event of late payment, in addition to the invoice amount you will also owe 1% interest per (part of a) month, and (extra)judicial collection costs. There is no payment discount.              

Article 4 Retention of title  
All our books are delivered subject to retention of title. The title to our products will only pass to you after full payment (including interest and costs). The risk relating to the books will pass to you at the time of delivery.

Article 5 Delivery times  
Our delivery time(s) are indicative and do not bind us. Exceeding the delivery time does not give you any right to compensation or to dissolve the contract.  

Article 6 Guarantee and complaints  
Our guarantee is limited to the replacing of faulty copies, which means: misprints and books which are damaged immediately upon delivery. There will not be a misprint or damage if the misprint or damage is of only minor significance. You must return faulty copies to us within 14 days of receipt, misprints within 30 days. We have the right in the event of a return to either send a replacement copy to you, or to reimburse you the purchase price.  

Article 7 Special edition  
If there is a special edition (= a version of a standard book adapted to your requirements) prior to the printing process we will send you one or more samples for approval. You are obliged to check these samples as carefully as possible as soon as possible and to return them to us corrected/approved. Approval of a sample means definite approval to produce the special edition in accordance with this sample. We are not liable for any mistakes detected, changes wanted, etc. after approval. If you make changes to the samples which cannot be traced back to mistakes on our part, we can charge you for the costs. All intellectual property rights relating to a special edition belong to us. Any intellectual property rights to which you may be entitled you hereby transfer to us in advance and we accept them in advance. Insofar as necessary, you must, moreover, fully cooperate on our first request with a further transfer of all related intellectual property rights.  

Article 8 Liability
Outside of the cases covered by the guarantee, our liability is limited to those cases in which there is intent and/or gross negligence on our part, or is limited to the amount which is paid out by our insurer increased by our excess, or is limited to the invoice value of the underlying contract.  

Article 9 Intellectual property

You must respect the intellectual property rights relating to the books. We cannot guarantee that the books do not infringe any intellectual property right.

Article 10 Disputes
This contract is governed by Dutch law. Disputes will be presented to the competent court in ’s-Hertogenbosch.

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